PRIVACY POLICY

Last updated: April 04, 2026

Dama Washington operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dama Washington is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send account-related notifications, process purchases, returns and exchanges, manage your account, arrange shipping, and create a personalized shopping experience for you.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing and promotional communications by email, text message or postal mail, and to show you relevant online advertisements based on your activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate potentially fraudulent or malicious activity, and protect the security of our Services.
Communicating with You. We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law, respond to valid legal process, enforce our terms and policies, and investigate potential violations.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you.
When you direct or consent to our disclosure of certain information to third parties, such as to ship your products or through your use of social media integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, or to enforce applicable terms of service.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. You may also exercise certain privacy rights through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. We are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on them. Our inclusion of such links does not imply any endorsement of their content, owners, or operators.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian of a child who has provided us with their personal information, please contact us at info@damawashington.com to request its deletion.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable. We cannot guarantee absolute security, and we recommend you do not use unsecured channels to communicate sensitive information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

Right to Access / Know. You may request access to the personal information we hold about you.
Right to Delete. You may request that we delete personal information we maintain about you.
Right to Correct. You may request that we correct inaccurate personal information we hold about you.
Right of Portability. You may request a copy of your personal information and ask that we transfer it to a third party, in certain circumstances.
Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link in any email we send. If you opt out, we may still send you non-promotional emails related to your account or orders.

You may exercise any of these rights by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date accordingly.

Contact Information

Company name: Velixo LLC
Company Address: 30 N Gould St Unit Ed, Sheridan, Wyoming 82801, United States

Store name: Dama Washington
Phone: +1 3073964612
Email: info@damawashington.com

Monday to Friday | 9:00 AM – 5:00 PM (ET)
Weekends | Closed

We aim to respond to your inquiries within 24 hours.